Overview
Some apps ask you to connect an account before ChatGPT can use them. Others do not require individual sign-in or can use a connection set up by your workspace administrator.
When an app requires individual authorization, choose the account that already has access to the information you need and review the requested permissions before approving the connection.
You can return later to review connected accounts, add another supported account, change account-specific settings, or disconnect an app you no longer want to use.
Availability
An app must be available for your plan, region, account, supported surface, and workspace. In managed workspaces, an administrator may also need to enable the app or approve the account domain.
For help with unavailable apps or Disabled by admin messages, see: Troubleshooting apps in ChatGPT.
Connect an app account
Open Settings > Plugins. Select the app or the plugin that includes it.
Select Install plugin if shown; this may also start the app’s connection or setup flow.
If prompted, select Connect or continue the app’s setup flow.
Sign in to the intended provider account when the app requires individual authorization.
Review the requested services and permissions.
Complete any required provider authorization.
Select the account that already has access to the information you need. Connecting a personal account does not provide access to files, channels, or records available only to your work account.
Some providers let you include related services in the same authorization flow. Review each selected service before approving access.
A plugin may be listed or installed before its app is ready to use. You still need access to the app, the correct connected account, and any required provider approval. For help with installation, see: Plugins in ChatGPT and Codex.
Connecting iCloud Mail or Calendar
iCloud uses an Apple app-specific password in its connection form. For Mail, enter your iCloud Mail address ending in @icloud.com, @me.com, or @mac.com. For Calendar, enter your primary Apple Account email address, which may differ from your iCloud Mail address. Enter the Apple app-specific password in the connection form; do not use your regular Apple password or paste a password into the conversation. Follow Apple's app-specific password instructions to create one.
Connect iCloud Mail and iCloud Calendar separately if you want both services. Both plugins include read-only contact lookup; standalone Contacts and Reminders plugins are outside this launch. A plugin installation does not authorize the other service.
Review provider permissions
The provider’s authorization screen lists the services and provider permissions requested for the selected account. Actions available in ChatGPT also depend on the app’s capabilities and applicable workspace action controls.
If you see All permissions are required, select Reconnect and approve every permission required for the apps you selected.
If you see ChatGPT needs all requested permissions when connecting Google apps, select Try again. On Google’s authorization screen, select Select all to approve the requested permissions.
To connect fewer Google apps, select Select fewer apps in ChatGPT and choose the apps you want. You must still approve every requested permission for the selected apps.
A provider administrator may also need to approve access. The administrator for Google, Microsoft, or another service may be different from your ChatGPT workspace administrator.
Provider authorization does not override workspace restrictions, app action controls, or the existing permissions of the connected account.
For ChatGPT approval settings, see: Managing app permissions in ChatGPT.
Review or connect another account
Some apps support more than one connected account. Availability depends on the app and your account.
Open Settings > Plugins.
Select the relevant plugin or app.
If Connected accounts appears, review an account or select Connect another account when available. Otherwise, use the Connection section shown for the app.
Sign in and complete any requested authorization.
If an app uses the wrong account, review the accounts connected to it. When supported, specify the account you want to use in your request.
The connection keeps using the wrong account
Confirm which ChatGPT account and workspace you are using.
Review the provider account shown for the app under Settings > Plugins.
If Connect another account is available, use it and select the intended account when the provider offers an account choice.
Return to ChatGPT and confirm which account is connected.
If the flow reconnects the same account without offering a choice, report the intended account, the account shown after connection, and whether the provider displayed an account picker. For next steps, see: Troubleshooting plugins and apps in ChatGPT.
Use a connected app
After connecting an app, describe what you want to do in a supported ChatGPT conversation.
You can mention an available plugin or app with @, or open + and select it from the available menu. Some interfaces place additional options under More.
ChatGPT may request approval before reading information or completing an action. The available actions depend on the app, provider account, and workspace controls.
Support in voice conversations varies by app and available features. If an app is unavailable in voice, use a supported text conversation.
Some apps can be used with deep research. For supported research workflows, see: Deep research in ChatGPT.
Reconnect an app
Select Reconnect when available. If the app instead asks you to disconnect and connect again, review any warnings before following those instructions.
Choose the intended account again and review any newly requested access. Reconnecting one account does not automatically update every other account connected to the same app.
For Google-specific authorization and data controls, see: Google app data controls FAQ.
Reconnecting an iCloud connection
Reconnect the affected Mail or Calendar connection using a valid Apple app-specific password. Reconnecting one does not update the other. If Apple revoked the password, or you changed or reset your main Apple password, create a replacement app-specific password first.
Disconnect an app account
Open Settings > Plugins.
Select the relevant plugin or app.
If Connected accounts appears, open the account’s more options menu (•••). Otherwise, use Connection or the plugin’s more options menu (•••).
Select Disconnect.
Disconnecting stops future access through that account. Other connected accounts can remain active. Disconnecting the last account can also remove some associated plugins from your installed list.
Uninstalling a plugin can disconnect all accounts connected through that plugin. Review the warning before confirming.
Disconnecting an app does not automatically delete existing or archived conversations, saved files, your Memory summary, or other saved memories. Review those items and the provider’s account controls separately.
For chat and file retention, see: Chat and file retention in ChatGPT. For information about data shared with apps and how it is used, see: Connected apps in ChatGPT.
Revoking an iCloud app-specific password
Disconnecting an iCloud connection in ChatGPT does not revoke its password at Apple. Use Apple's app-specific password controls to revoke it separately. Other connections using that password may also stop working.
FAQ
Does connecting a work Microsoft account make my ChatGPT workspace a managed workspace?
No. Your Microsoft account and your ChatGPT account or workspace are separate. Adding a Microsoft connection does not switch your ChatGPT workspace.
Instructions for ChatGPT workspace administrators apply when you use a managed ChatGPT workspace. Your Microsoft organization may still require its own administrator’s approval for the app or requested permissions.
Does adding another app account switch my ChatGPT account?
No. Where supported, it adds another provider connection to the app. Confirm the intended ChatGPT account and workspace before connecting it.