OpenAI

Using cloud browser in ChatGPT

Let ChatGPT handle supported web tasks, including on websites where you sign in.

Updated: 9 days ago

Cloud browser gives ChatGPT Work its own browser on a separate computer in the cloud. It can read web pages, click buttons, enter information into forms, and carry out steps on supported public and signed-in websites. Depending on your request, ChatGPT may use a connected app or plugin, cloud browser, or both.

You can start a task on web or mobile and let ChatGPT keep working after you leave the conversation or close your computer. It pauses when it needs your input, sign-in, or confirmation.

Availability

Cloud browser is available in ChatGPT Work on paid ChatGPT plans in supported regions, excluding Free and Go. Availability can vary during rollout and may depend on workspace permissions.

Start a cloud browser task

  1. Open ChatGPT on web or mobile and start a task in Work.

  2. Describe the outcome you want. Include the website, relevant details, and any constraints.

  3. Approve website access if ChatGPT asks.

  4. If a website requires sign-in, use the secure sign-in form and complete any two-factor authentication steps.

  5. Follow progress in the conversation and review any requests for confirmation.

  6. Check the result and its sources before relying on it.

You do not need to select the cloud browser separately. ChatGPT chooses when to use it. When a connected app or plugin can complete the task directly, ChatGPT may use that instead.

Examples of tasks

You can ask ChatGPT to help with tasks such as:

  • Check restaurant availability or request quotes from businesses.

  • Find flights that match your plans, or compare product availability and local stock.

  • Track a package using details from a connected email account and a tracking website.

  • Find a DMV appointment and prepare a booking for your approval.

  • Sign in to your utility account and compare plans.

  • Find and save apartment listings that meet your criteria.

  • Reconcile invoices and update records in your accounting software.

What ChatGPT can complete depends on the website, your access, and the steps involved. Some tasks require your review or a final step you complete yourself.

Sign in to a website

When ChatGPT reaches a supported sign-in page, it pauses and asks you to sign in. Enter your username and password in the secure sign-in form. You may also need to enter a two-factor authentication or security code. 

Before presenting a sign-in request, an additional review model checks the request and where your information will be entered for signs of phishing or deception. You can review the website address and a preview of the sign-in form, and inspect the live website before continuing.

Credentials entered through the secure form go directly to the remote browser. The username and password entered there are not visible to the model, and ChatGPT does not store those sign-in credentials.

After you sign in, ChatGPT can resume the task using your signed-in session. The authentication will persist for future tasks until it expires, so you do not need to sign in each time. 

Control which websites ChatGPT can access

By default, ChatGPT will ask for your permission before accessing a new website in the cloud browser. You can open Settings > Cloud browser to manage website access permissions:

  • Always ask: Review every website access request yourself.

  • Auto approve: Let ChatGPT review the URL and only pause to ask you if it seems unsafe

  • Always allow: Allow access to every website. This is not recommended.

You can also allow or block individual websites. These site-specific choices override your default permission setting. Website access permission is separate from approval for consequential actions. Allowing a site does not remove the need to review an important action before it happens.

Review consequential actions

ChatGPT is designed to request confirmation before actions that could be hard to reverse or create a financial, legal, account, or other real-world commitment, such as confirming a booking or making a payment. Before ChatGPT takes these actions in the Cloud browser, it will ask you for confirmation in chat.

Taking over the cloud browser

If ChatGPT gets stuck on a task, it will ask you to take over the cloud browser on your phone or computer. You can also ask ChatGPT directly to take over the browser, and it will provide you a link that you can click to take control of the cloud browser directly.

When a website blocks the task

Some websites use security measures that restrict access from automated browser agents. A website may block ChatGPT from accessing the site or completing your task, even if the same website works normally in your own browser.

These restrictions are set by the website, not by ChatGPT. We continuously work with website operators and partners to improve compatibility and expand access, but each website ultimately decides whether to allow cloud browser traffic.

If a website is blocked, try another website or open the page directly in your own browser. Website operators who want to allow access can follow our cloud browser allowlisting instructions.

Use cloud browser safely

  • Prefer a connected app or plugin when it supports the task directly.

  • Give clear instructions and specify the result you want.

  • Check website addresses, sign-in previews, screenshots, and confirmation requests.

  • Stop the task if ChatGPT opens the wrong site or uses incorrect information.

  • Never paste passwords, security codes, or payment details into the conversation. Use the secure sign-in flow for credentials.

OpenAI tests for risks such as prompt injection, phishing, and unintended actions. Those safeguards do not eliminate every risk, so review sensitive steps and important results.

Privacy, cookies, and signed-in sessions

Cloud browser is separate from the browser on your device. It keeps its own cookies, browser data, and signed-in sessions. It does not use your personal browser’s open tabs, browsing history, saved passwords, cookies, extensions, or existing sign-ins.

To remove saved browser data in the Cloud Browser, open Settings > Cloud browser > Browser data. You can clear data for all sites or clear data for individual sites. 

Clearing a site’s data signs you out of the website. You will need to sign in again for future tasks that require an account.

Information from websites that ChatGPT uses to complete a task is handled according to your ChatGPT data-control settings. Review them in Settings > Data controls on web or mobile.

FAQ

Can a task keep running after I leave?

Yes. Cloud browser runs remotely in ChatGPT’s own computer and can continue in the background, including after you close your computer or turn off your phone. It pauses when it needs information, sign-in, or confirmation.

Will ChatGPT use accounts already signed in on my device?

No. Cloud browser has its own sessions. Sign in separately when prompted. A cloud browser session may remain active for later tasks until it expires or you clear its data.

How is this different from the desktop built-in browser?

Cloud browser runs on a remote computer for tasks you delegate through ChatGPT Work. The built-in browser is inside the ChatGPT desktop app, where you can inspect, follow, and annotate pages as you work.

Can the cloud browser finish every task or transaction?

No. Support varies by website and action. A site may block automated access, a sign-in or transaction step may not be supported, or ChatGPT may restrict an action. You may need to take over or complete the final step yourself.

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