OpenAI

Ads in ChatGPT: The Basics

An introduction to the ChatGPT Ads experience, including ad format, delivery, pricing, and measurement.

Updated: 2 days ago

Ads in ChatGPT help advertisers reach users as they explore, compare, and decide within a single conversational experience. By using richer conversational context, ChatGPT Ads create opportunities to deliver relevant, helpful messages aligned with what users are trying to accomplish.

Who may see ads

We do not show ads to users on Plus, Pro, or any Business plan, or to any users who tell us or we predict are under the age of 18.

Ad format

Ads appear below relevant ChatGPT conversations. Each ad includes:

  • Advertiser name

  • Favicon (advertiser logo)

  • Title (headline)

  • Copy (description)

  • Landing page

  • Image asset (creative)

See below for an example ad unit.

Screenshot from Help Center source article 20001207 showing ad creative guidance for headline, description, and creative image placement.

Selection and delivery

Our ads system primarily selects ads based on how relevant they are to the context and intent of the conversation. Ad selection considers multiple inputs such as context hints, landing page, ad title, and ad copy.

At the ad group level, advertisers can provide context hints that describe the conversations, topics, or keywords where their products or services may be relevant. These hints help guide ad matching, but they are not exact-match keywords and do not guarantee delivery in specific conversations.

Pricing

ChatGPT Ads supports cost per thousand impressions (CPM) and cost per click (CPC) buying options, allowing advertisers to optimize campaigns based on their goals. Advertisers can choose a Reach objective to buy on a CPM basis or a Clicks objective to buy on a CPC basis.

Advertisers can set custom max bids for their CPC campaigns. We recommend a starting max bid of $3-5 USD per click.

For CPM campaigns, the default max bid is $60 CPM.

We use a relevance-weighted, second-price auction to find the best ad for eligible conversations. Our system aims to maximize both advertiser and user value.

Tracking and measurement

Ads Manager Beta reporting currently includes impressions, clicks, spend, click-through rate (CTR), average CPC, average CPM, and conversions.

To measure conversions from ChatGPT Ads, advertisers can set up conversion measurement in Ads Manager Beta. For step-by-step guidance, visit our measurement documentation.

Advertisers can also track traffic from ChatGPT Ads by adding static tracking parameters (e.g. UTM parameters) to landing page URLs. These parameters persist on ad clicks and can be used in existing analytics tools to understand traffic from ChatGPT Ads.

Brand safety

OpenAI’s policy is to place ads only near chats that are safe, appropriate, and aligned with user trust and brand safety. Our safeguards are designed to prevent ads from appearing in sensitive user contexts or brand-unsafe environments, including the contexts outlined in our Ads Policies.

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